Privacy Policy
At Research Center Technopro, accessible at researchcenter-technopro.com, we are committed to protecting the privacy and personal data of our users, clients, and website visitors. This Privacy Policy outlines our practices regarding the collection, use, disclosure, and protection of your personal data in accordance with applicable data protection laws, including the General Data Protection Regulation (EU) 2016/679 (“GDPR”) and the California Consumer Privacy Act (“CCPA”), as amended. We advocate for a privacy-by-design approach, ensuring transparency, accountability, and control for data subjects throughout the data lifecycle.
1. Commitment to Privacy and Data Protection
We value your trust and understand the importance of safeguarding your personal information. Our operations, products, and services have been developed with robust data protection and privacy principles in mind. researchcenter-technopro.com takes every reasonable and appropriate measure to ensure the confidentiality, integrity, and availability of the personal data we process.
2. Scope of Policy and Role as Data Controller
This Privacy Policy applies to any personal data collected by us through researchcenter-technopro.com or in the course of providing our services. For the purposes of applicable data protection legislation, Research Center Technopro is the “data controller” responsible for determining the purposes and means of processing your personal data.
3. Categories of Personal Data Processed
Depending on your interaction with our services and website, we may collect and process the following categories of personal data:
– Usage Data: This includes information about your browser type, internet protocol (IP) address, time zone setting, referring/exit pages, session information, and browsing patterns when you visit researchcenter-technopro.com.
– Account Data: Collected when you register for an account or interact with our platform, this includes your name, physical address, email address, and phone number.
– Profile Data: Information collected to personalize your experience, such as product interest, browsing behavior, purchase history, content preferences, and any user-generated content.
– Communication Data: Includes email correspondence, support inquiries, feedback, and any communication you initiate or respond to with us.
– Technical Data: Device identifiers, operating system data, language settings, system configurations, hardware specifications, and application performance diagnostics.
– Transaction Data: Records of payments, billing details, order processing data, shipping and delivery details, and related financial references. Financial data is processed securely and in accordance with applicable standards.
– Preference Data: Includes your consent records for marketing communications, opt-in/out preferences, interest in specific products or topics, and survey responses related to user experience.
4. Legal Bases for Processing
Where required under GDPR, we process your personal data under one or more of the following lawful bases:
– Consent: Where you have given explicit and informed consent for specific processing (e.g., subscribing to newsletters or accepting cookies).
– Performance of a Contract: Where data processing is necessary to fulfill a contract with you or to take steps at your request prior to entering into a contract (e.g., user account setup or order processing).
– Legal Obligation: Where processing is required to fulfill legal or regulatory obligations.
– Legitimate Interests: Where processing is necessary for our legitimate business interests and not overridden by your interests or fundamental rights, such as improving our website, preventing fraud, or analyzing market trends.
5. Your Data Protection Rights
Subject to applicable laws, you may exercise the following rights regarding your personal data:
– Right of Access: Request access to your personal data and obtain a copy.
– Right to Rectification: Request correction of inaccurate or incomplete data.
– Right to Erasure: Request the deletion of your data (“right to be forgotten”) under certain conditions.
– Right to Restriction: Request restriction of processing where certain criteria are met.
– Right to Data Portability: Request transmission of your data to another controller in a structured, commonly used, and machine-readable format.
– Right to Object: Object to processing activities based on legitimate interests or direct marketing.
To exercise these rights or submit a verifiable consumer request under the CCPA, please contact us at [email protected].
6. Security Measures
We implement appropriate technical and organizational safeguards to protect your personal data. These measures include encryption protocols (SSL/TLS), regular system patching, access control mechanisms, secure data storage, security audits, and employee training on data handling responsibilities. Your data is only accessible to authorized personnel strictly on a need-to-know basis.
7. International Data Transfers
If we transfer your personal data outside the European Economic Area (EEA) or other jurisdictions with data transfer restrictions, such transfers are conducted in compliance with relevant legal requirements. Safeguards may include Standard Contractual Clauses adopted by the European Commission, binding corporate rules, or reliance on adequacy decisions for third countries.
8. Data Retention
We retain personal data only for as long as necessary for the purposes for which it was collected or to comply with legal, regulatory, contractual, or policy requirements. Specific retention periods include:
– Account Data: Retained for the duration of the user’s active registration and up to five (5) years following account termination.
– Transaction Data: Retained for a minimum of seven (7) years for financial compliance.
– Communication & Support Data: Retained for up to three (3) years following the resolution of the inquiry or communication.
– Usage, Technical, and Preference Data: Retained for analytics and service improvement for up to two (2) years.
9. Cookie Policy
We use cookies and similar tracking technologies on researchcenter-technopro.com to enhance user experience, optimize website performance, and analyze site traffic. The types of cookies we use include:
– Essential Cookies: Necessary for core site functionalities such as secure login and navigation.
– Functional Cookies: Help store user preferences and improve convenience.
– Analytics Cookies: Collect aggregated, anonymized data to understand user behavior and website interaction patterns.
– Performance Cookies: Monitor website performance and loading times to diagnose technical issues.
10. Cookie Management and Compliance with GDPR & CCPA
Users visiting researchcenter-technopro.com will be presented with a granular cookie consent mechanism, allowing you to accept or decline specific categories of cookies in compliance with GDPR and CCPA. You may also manage cookie preferences via your browser settings or revisit our cookie banner at any time. Opt-out mechanisms are in place for users covered under CCPA, including the right to request “Do Not Sell or Share My Personal Information.”
11. Children’s Privacy
Our services and content are not directed to, and we do not knowingly collect or solicit personal data from, children under the age of 13. If we become aware that we have collected personal data from a child under 13 without verifiable parental consent, we will take steps to delete that information promptly. If you believe a child under 13 has provided us with personal data, please contact us immediately at [email protected].
12. Policy Updates and User Notification
We reserve the right to update or modify this Privacy Policy at our discretion to reflect changes in applicable law, our practices, or our platforms. Material changes will be communicated via updated content on researchcenter-technopro.com and, where appropriate, direct notification via provided communication channels. Continued use of our website following such changes constitutes your acknowledgment and agreement to the updated terms.
13. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, your personal data, or the practices of researchcenter-technopro.com, please reach out using the contact information below:
Email: [email protected]
We are committed to upholding your rights and maintaining the highest standards of privacy compliance. Should you believe your personal data has been processed in violation of applicable laws, you are entitled to lodge a complaint with the relevant supervisory authority in your jurisdiction.